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	<title>Fresh Ground &#187; 2010</title>
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	<link>http://itsfreshground.com</link>
	<description>We create social organizations</description>
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		<title>What I Learned From the Marines</title>
		<link>http://itsfreshground.com/2010/05/marines/</link>
		<comments>http://itsfreshground.com/2010/05/marines/#comments</comments>
		<pubDate>Thu, 13 May 2010 12:30:57 +0000</pubDate>
		<dc:creator>Todd Van Hoosear</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[Hanscom]]></category>
		<category><![CDATA[marines]]></category>
		<category><![CDATA[marineweek]]></category>
		<category><![CDATA[Osprey]]></category>
		<category><![CDATA[USMC]]></category>

		<guid isPermaLink="false">http://itsfreshground.com/?p=955</guid>
		<description><![CDATA[<p>I had the great pleasure last week of being invited, along with some other local media and social media mavens, to get a ride in an MV-22 Osprey, the Marine Corps' VTOL transport aircraft. The reason? Marine Week Boston 2010.</p>
<p>What I expected was a highly choreographed, "by the book" process with very little flexibility (but [...]]]></description>
			<content:encoded><![CDATA[<p>I had the great pleasure last week of being invited, along with <a href="http://www.flickr.com/photos/vanhoosear/4579693382/" target="_blank">some other local media and social media mavens</a>, to get a ride in an MV-22 Osprey, the <a href="http://www.marines.mil/" target="_blank">Marine Corps</a>' <a href="http://en.wikipedia.org/wiki/VTOL">VTOL</a> transport aircraft. The reason? <a href="http://www.usmc.mil/community/MarineWeekBoston/Pages/welcome.aspx" target="_blank">Marine Week Boston 2010</a>.</p>
<p><a href="http://www.flickr.com/photos/vanhoosear/4579067461/" target="_blank"><img class="alignleft" src="http://farm4.static.flickr.com/3318/4602740392_1e59675a93.jpg" alt="" width="500" height="120" /></a>What I expected was a highly choreographed, "by the book" process with very little flexibility (but plenty of "hurry up and wait"). Marines have a reputation for taking orders and taking them well, after all. What I <em>got</em>, however, was in many ways very different.</p>
<p>It was <em>far</em> from the top-down, command-and-control exercise I was expecting. What we got instead was a case study in (extremely successful) organization chaos. This was, after all, only the second Marine Week ever held, and the first one in Boston, and trying to account for every last variable when planning an event is next to impossible, especially when you're trying to keep a bunch of social media mavens happy and out of trouble (read, "herd cats"), move multi-million dollar equipment around and showcase what is probably the most misunderstood branch of the military.</p>
<div><a href="http://www.flickr.com/photos/spursfan_ace/2328879637/" target="_blank"><img class="alignleft size-full wp-image-959" src="http://itsfreshground.com/wp-content/uploads/2010/05/change.jpg" alt="" width="500" height="175" /></a></div>
<p>Marine Week Boston 2010 was successful not only due to the amazing planning of the organizing team; it was successful because the Marines have built a culture that survives -- and indeed thrives -- in the most difficult of environments and circumstances. From the ground up, the Marine culture (surprisingly only to those who don't hang around Marines much) encourages discourse, independent thought and initiative; while still respecting authority and the dignity of everyone (you will <em>never</em> meet a more polite, respectful American than a Marine).</p>
<p>So how can we, as communicators, learn from this event, and from the Marine Corps in general? Here are a few takeaway lessons for all communicators, whether you're planning a big event or not:</p>
<ol>
<li><strong>Prepare yourself for change</strong>. Marine aren't born, they're reborn. They are pulled from the undisciplined herd and introduced, through a <a href="http://www.mcrdpi.usmc.mil/training/schedule.asp" target="_blank">rigorous process</a>, to the Marine culture. They learn not only to shoot and swim like a Marine, but most importantly to think like a Marine. Just like every single graduate of MCRD Parris Island or MCRD San Diego, we as business leaders and communicators must relearn everything we know about business communications before we can continue to succeed.</li>
<li><strong>Sweat the small stuff</strong>. Marine Week Boston wasn't successful because of the masterful planning of the organizers (though they did a great job), it was successful because the Marines involved were detail oriented. From they day a recruit trainee has to break down and rebuild his or her M16, Marines learn that big tasks can be accomplished in small steps.</li>
<li><strong>Command-and-control doesn't scale</strong>. Marine culture can surprise many people. Far from being unthinking killing machines, Marines are taught to think independently -- to follow orders but not be afraid to question them if they go against Marine Corps values or their code of conduct. The Marine Corps functions in chaos because every Marine is trained and empowered to be able to step up to the plate and assume the mantle of leadership. Similarly, we as communicators and business leaders must make sure everyone in our organization is ready to do the same. Which brings me to #4:</li>
<li><strong>Trust me</strong>. Just like a Marine must be able to trust every other Marine in his or her platoon, you must learn to trust that not only the members of your marketing, communications and PR teams, but every employee, and ultimately, every customer understands and is empowered to be able to spread the word about your organization. Sure, the recruiters are the bread and butter when it comes to getting the word out about the Marine Corps, but Marines are learning to trust all of their Marines with communicating to the public, going so far as to recently lift the ban on social media.</li>
</ol>
<p>Thank you to everyone involved for giving me the flight of a lifetime (500 feet over Boston with the back door open!) and reminding me of some important life and business lessons.</p>
<p>Oh, here's the best video of the trip, recorded and edited by Eric Schwartzman:<br />
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="640" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/KJ07HFcIQUA&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="640" height="385" src="http://www.youtube.com/v/KJ07HFcIQUA&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>And my longer video:<br />
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/O4YvAyverUc&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/O4YvAyverUc&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>See other writeups from our adventure below:</p>
<ul>
<li><a href="http://www.webinknow.com/2010/05/citizen-journalists-love-interesting-experiences.html">David Meerman Scott</a></li>
<li><a href="http://offonatangent.blogspot.com/2010/05/marine-week-boston-2010-osprey-flight.html">Steve Garfield</a></li>
<li><a href="http://www.cc-chapman.com/2010/05/05/osprey-ride-for-marine-week/">CC Chapman</a></li>
<li><a href="http://spinfluencer.com/2010/05/osprey-ride-over-boston.html">Eric Schwartzman</a></li>
<li><a href="http://doughaslam.com/2010/05/05/marine-week-boston-hitching-a-ride-in-the-osprey/">Doug Haslam</a></li>
</ul>
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		<title>Todd&#8217;s 2010 Predictions</title>
		<link>http://itsfreshground.com/2009/12/todds-2010-predictions/</link>
		<comments>http://itsfreshground.com/2009/12/todds-2010-predictions/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 18:38:23 +0000</pubDate>
		<dc:creator>Todd Van Hoosear</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tech Trends]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[predictions]]></category>
		<category><![CDATA[socialmedia]]></category>

		<guid isPermaLink="false">http://itsfreshground.com/?p=288</guid>
		<description><![CDATA[<p style="text-align: left;">As promised, however late, here are my predictions for 2010:</p>

Twitter still won't show that it can make money. Twitter doesn't want to show that it can make money: all the better for valuation, according to many. Sure, there will be more deals, including some form of Twitter Pro account I would guess, but [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><a href="http://itsfreshground.com/2009/11/my-2010-predictions/" target="_blank">As promised</a>, however late, here are my predictions for 2010:</p>
<ul>
<li><a href="http://www.flickr.com/photos/freech/3061769812/"><img class="size-full wp-image-495 alignright" title="Courtesy gonzaloh on Flickr" src="http://itsfreshground.com/wp-content/uploads/2009/12/twitter-profit.jpg" alt="" width="109" height="52" /></a><strong>Twitter <span style="text-decoration: underline;">still</span> won't show that it can make money</strong>. Twitter doesn't <em>want</em> to show that it can make money: all the better for valuation, <a href="http://industry.bnet.com/advertising/10005076/if-kim-kardashian-can-get-10k-a-tweet-why-cant-twitter/" target="_self">according to many</a>. Sure, there will be more <a href="http://www.nasdaq.com/newscontent/20091221/Twitter%27s-search-agreements-provide-a-new-revenue-stream.aspx?storyid=19523327" target="_blank">deals</a>, including some form of <a href="http://www.businessinsider.com/twitter-confirms-paid-pro-accounts-on-the-way-2009-3" target="_blank">Twitter Pro</a> account I would guess, but I predict you'll find Twitter (and Facebook for that matter, although <a href="http://www.allfacebook.com/2009/12/facebook-revenue-myspace/" target="_blank">they've monetized quite nicely</a>) with its ear to the ground for technology and competitive developments in 2010, waiting for sunnier pastures before <a href="http://blogs.jobdig.com/wwds/2009/08/24/what-is-the-twitter-exit-strategy-exactly/" target="_blank">exiting</a>. What will that exit look like, and when? Ain't nobody saying.</li>
</ul>
<ul>
<li><strong>It's all about the RT</strong>. No, I'm not talking about Twitter's "re-tweets" here: I'm talking about the <a href="http://www.readwriteweb.com/archives/introduction_to_the_real_time_web.php" target="_blank">real-time web</a>. The money that Twitter <em>did</em> get in 2009 came because it has its finger on the <em>Zeitgeist</em> of the web: the day-to-day, minute-by-minute trends and interests that content producers and attention whores alike want to get their hands on. Any technology that can help companies (or governments) put their fingers on the pulse of the public will be a prime target for money in 2010, both from private as well as <a href="http://www.informationweek.com/news/government/info-management/showArticle.jhtml?articleID=220900005" target="_blank">semi-private and public coffers</a>.</li>
</ul>
<p><a rel="attachment wp-att-496" href="http://itsfreshground.com/2009/12/todds-2010-predictions/new-tweets/"><img class="aligncenter size-full wp-image-496" src="http://itsfreshground.com/wp-content/uploads/2009/12/new-tweets.jpg" alt="" width="530" height="37" /></a></p>
<ul>
<li><strong>The PDA will be reborn</strong><strong> alongside the <a href="http://www.web-strategist.com/blog/2009/12/04/when-real-time-is-not-fast-enough-the-intent-based-web/" target="_blank">intention web</a>.</strong> The "personal digital assistant" was a really cool idea, but nobody wants to carry around even two devices, let alone three, four or five (e.g., phone, PDA, camera, iPod, ebook reader, etc.). The next generation of the PDA is being incubated inside your smart phone, with umbilical ties to all of your online services, from calendaring to movie preferences to shopping lists. Jeremiah Owyang calls this "beyond real-time" wave of innovation the "intention web" (see graphic below), and your smart phone will be the nexus for it:</li>
</ul>
<div id="attachment_479" class="wp-caption aligncenter" style="width: 605px"><a href="http://www.web-strategist.com/blog/2009/12/04/when-real-time-is-not-fast-enough-the-intent-based-web/"><img class="size-full wp-image-479  " title="intention-web" src="http://itsfreshground.com/wp-content/uploads/2009/12/intention-web.jpg" alt="&quot;When Real Time is NOT Fast Enough&quot;" width="595" height="582" /></a><p class="wp-caption-text">&quot;When Real Time is NOT Fast Enough&quot;</p></div>
<ul>
<li><strong>The American auto industry won't die</strong>. Speaking of mobile devices, the ultimate mobile devices are seeing a lot of technological advances led by American companies. These advances are taking place inside the car, as well as <a href="http://www.readwriteweb.com/archives/sms_on_wheels_carpong_is_vehicle-to-vehicle_messag.php" target="_blank">around it</a>. This reassures me that their death is not yet imminent. <a href="http://www.fordvehicles.com/innovation/sync/" target="_blank">Ford's Synch technology</a> comes to mind, thanks in part to <a href="http://www.scottmonty.com/" target="_blank">the company's forward thinking when it comes to social</a>.</li>
</ul>
<p><a href="http://www.flickr.com/photos/turtlemom_nancy/3262876158/"><img class="aligncenter size-medium wp-image-497" src="http://itsfreshground.com/wp-content/uploads/2009/12/mustang-300x179.jpg" alt="" width="300" height="179" /></a></p>
<ul>
<li><strong>The newspaper industry deathwatch will lose steam</strong>. Speaking of death, the newspaper industry will also stay afloat, thanks to technological and business innovation. <a href="http://www.guardian.co.uk/commentisfree/cifamerica/2009/dec/22/newspapers-us-decline-2009" target="_blank">Dan Kennedy put it best</a>:<br />
<blockquote>
<p style="text-align: justify;">At a moment when the newspaper business is hanging by a thread, it seems strange to suggest that maybe things aren't that bad. After all, as <a href="http://newsosaur.blogspot.com/2009/12/presses-stopped-forever-at-140-papers.html">the Newsosaur, Alan Mutter, points out</a>, 142 American <a title="More from guardian.co.uk on Newspapers" href="http://www.guardian.co.uk/media/newspapers">newspapers</a> shut their doors in 2009, and nearly 15,000 jobs at US newspapers have disappeared during the past year.</p>
<p style="text-align: justify;">Yet if you had believed the headlines, you would have expected the mediascape to look a lot worse for print.</p>
</blockquote>
<p><a href="http://www.newspaperdeathwatch.com/holiday-cheer.html" target="_blank">Paul Gillin puts it similarly</a>:</p>
<blockquote><p>Most daily newspapers, in fact, operate in the black but massive debt accumulated during multiple rounds of consolidation earlier this decade were threatening their existence. The threat is still there, but it looks like there was more fat in newspaper operating budgets than many observers had believed. Washington Post publisher Katharine Weymouth has pointed out that her paper employs twice as many journalists as it did during the Watergate years, even after multiple rounds of cutbacks.</p></blockquote>
</li>
</ul>
<p><a href="http://www.flickr.com/photos/a-barth/2846621384/"><img class="aligncenter size-medium wp-image-500" src="http://itsfreshground.com/wp-content/uploads/2009/12/2846621384_3b386b6136-300x199.jpg" alt="" width="300" height="199" /></a></p>
<ul>
<li><strong>Augmented reality will be a reality, <em>sans</em> the cool shades or half-blind pedestrians</strong>. Yes, we'll get a few pedestrian accidents as people try out phone-based augmented reality apps like Layar (below). But the real usefulness of AR aren't quite AR apps yet, but transitional steps toward AR. These include apps like <a href="http://www.google.com/mobile/goggles/" target="_blank">Google Goggles</a>, which does photo-based mobile searches (although it's far from ready for prime time); and the many barcode scanning apps that are starting to tie into price check databases and shopping apps.</li>
</ul>
<p><a href="http://www.flickr.com/photos/dvdmerwe/4050406947/"><img class="aligncenter size-full wp-image-513" src="http://itsfreshground.com/wp-content/uploads/2009/12/4050406947_9eaeccdbcc_o.jpg" alt="" width="320" height="480" /></a></p>
<ul>
<li><strong>Wave <em>won't</em> be the next Twitter, but people will finally figure out some good uses for it</strong>. Recently I <a href="http://twitter.com/vanhoosear/status/6280477561" target="_blank">compared the launch of Wave to the Segway launch</a>: much ado about, well, not much. But <a href="http://mashable.com/2009/12/15/surprising-google-wave-uses/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+Mashable+%28Mashable%29&amp;utm_content=Twitter" target="_blank">some of the Wave applications I've seen pop up</a> have surprised me, and I remember what I (and <em>be honest</em>, probably you too) first thought about Twitter. I expect a few more practical uses, perhaps from the PR industry...</li>
</ul>
<p><a href="http://www.flickr.com/photos/thelastminute/1973927918/"><img class="aligncenter size-medium wp-image-516" src="http://itsfreshground.com/wp-content/uploads/2009/12/1973927918_ce00011ef5-300x199.jpg" alt="" width="300" height="199" /></a></p>
<ul>
<li><strong>The PR lines will continue to blur</strong>. Speaking of PR, it's clear that the lines between paid and unpaid media are rapidly blurring, and the consequences are disturbing. While some pros are <a href="http://www.davidwmullen.com/2009/12/17/four-pr-trend-predictions-for-2010/" target="_blank">optimistic about this trend</a>, I share <a href="http://www.intersectionofonlineandoffline.com/huffington-post-and-the-epitome-of-hypocrisy/" target="_blank">Mark Story's</a> and <a href="http://www.forimmediaterelease.biz/index.php?/weblog/comments/the_hobson_holtz_report_-_podcast_510_december_17_2009/" target="_blank">Shel Holtz's concerns</a> about the trend, as exemplified most recently by the Huffington Post's decision to <a href="http://www.digitaljournal.com/article/283872" target="_blank">offer sponsored posts and tweets</a>. As Shel points out, will this prevent companies from participating in conversations about their company online, simply because they don't want to pay to play?</li>
</ul>
<p><a href="http://www.flickr.com/photos/swanksalot/4132735784/"><img class="aligncenter size-medium wp-image-517" src="http://itsfreshground.com/wp-content/uploads/2009/12/4132735784_ea030a2158-300x156.jpg" alt="" width="300" height="156" /></a></p>
<ul>
<li><strong>[LATE ADD] We'll find something more interesting to measure</strong>. With all the talk about measurement and ROI this year, I couldn't resist adding one more prediction: we'll finally find something both <em>interesting and useful</em> to measure when it comes to PR and social media success. It certainly won't be ad equivalency or followers, and it probably won't even be <a href="http://newmarketinglabs.com/blog/2009/12/does-roi-need-to-be-measured-in-social-media.html" target="_blank">ROI</a>. Will it be <a href="http://www.marketingweek.co.uk/news/pg-to-pay-publishers-based-on-online-engagement/3004476.article" target="_self">engagement</a>? No, that's just a fancy way of describing followers. I'd like to hear your thoughts...</li>
</ul>
<p><a href="http://www.flickr.com/photos/ndevil/3491395689/"><img class="aligncenter size-medium wp-image-523" src="http://itsfreshground.com/wp-content/uploads/2009/12/3491395689_36d6d7fea9_o-300x225.jpg" alt="" width="300" height="225" /></a></p>
<ul>
<li><strong>[LATE ADD (29 DEC 2009)]: Amazon will have much more to worry about than the Nook</strong>. Rumors abound that Apple will take a stab at a portable tablet device taking aim at eReaders and netbooks both. Will Apple try to get into the book business like it's done with the music business? They'll have a much tougher go at it, but it seems like a logical step.</li>
</ul>
<p><a href="http://www.flickr.com/photos/12905355@N05/3778361783/"><img class="aligncenter size-medium wp-image-542" src="http://itsfreshground.com/wp-content/uploads/2009/12/3778361783_a284dee581-300x212.jpg" alt="" width="300" height="212" /></a></p>
<p>Okay, that's all I have for you. Let's see how I do. Have a very happy new year, everyone!</p>
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